The MacBook Woes Continue
If you were bored by yesterday's post, don't bother to read this one.
Still trying to troubleshoot the MacBook, I tried printing various documents—one in MS Word, one in Appleworks, and one in Pages—from the MacBook to the C4680. I used a couple of different fonts on each, but each had a sample of Times New Roman.
First, as a control measure, I printed them from the iMac to the C4680. All printed fine from the iMac. I emailed them to the MacBook, downloaded and printed. From the MacBook to the C4680, results were not so good. Oddly, the Word document printed. Other Word documents didn't, though, including one that I created brand new on the MacBook. I can't figure that out.
Appleworks didn't work at all. Pages was, well, weird. I then did a complete reinstall of iWork. It didn't make any difference.
Take a look at the two samples I printed using Pages (part of Apple's iWork). After I printed them, I scanned the results and converted to a jpeg. I noted the day and time and computer on each. Keep in mind that this is the same application on both computers, both documents in Times New Roman, 12-point. Only the operating systems are different: the iMac is still using Leopard (OSX 10.5.8) and the MacBook uses the latest Snow Leopard (OS X 10.6.1)
See? The problem has to be with the MacBook. (Note: I incorrectly called it an iBook in the above sample. My elderly iBook, while limited to Panther OS, at least allows me to print in TNR.)
Could it be that this refurbished MacBook wasn't fully refurbished. Maybe it has issues that are unsolvable? Or is the problem with the Snow Leopard operating system?
What do I do now? Call Apple again. . . ?
Well, I can't call until Embarq, er, Centurylink gets the water out of the phone lines so the phone will stop buzzing/humming/whatever, so the DSL line will stop dropping the Internet connection (happened twice while I was creating this post) and so I'll actually be able to hear the person I'm talking to. They're supposed to fix the phone lines tomorrow.
It's always something.
Update: on the off-chance that it might be a keyboard decoder problem, as one of my fellow bloggers/Facebook buddies suggested, I unplugged the keyboard from the iMac, plugged it into the MacBook and tried to do a Pages document in Times New Roman. Same problems as the sample above. Changing the keyboard DIDN'T FIX the problem.
Another Update: Another online buddy thought I might have corrupted fonts. I went to Font Book to validate fonts, found some duplicates, and clicked the thingie that fixed the duplicates. DIDN'T FIX THE PROBLEM!
A bit of Googling confirmed that it's a SNOW LEOPARD PROBLEM. Check out these two discussions:
"Altered Font Spacing Crippling for Designers"
"Major Font Problems in Snow Leopard!"
Still trying to troubleshoot the MacBook, I tried printing various documents—one in MS Word, one in Appleworks, and one in Pages—from the MacBook to the C4680. I used a couple of different fonts on each, but each had a sample of Times New Roman.
First, as a control measure, I printed them from the iMac to the C4680. All printed fine from the iMac. I emailed them to the MacBook, downloaded and printed. From the MacBook to the C4680, results were not so good. Oddly, the Word document printed. Other Word documents didn't, though, including one that I created brand new on the MacBook. I can't figure that out.
Appleworks didn't work at all. Pages was, well, weird. I then did a complete reinstall of iWork. It didn't make any difference.
Take a look at the two samples I printed using Pages (part of Apple's iWork). After I printed them, I scanned the results and converted to a jpeg. I noted the day and time and computer on each. Keep in mind that this is the same application on both computers, both documents in Times New Roman, 12-point. Only the operating systems are different: the iMac is still using Leopard (OSX 10.5.8) and the MacBook uses the latest Snow Leopard (OS X 10.6.1)
See? The problem has to be with the MacBook. (Note: I incorrectly called it an iBook in the above sample. My elderly iBook, while limited to Panther OS, at least allows me to print in TNR.)
Could it be that this refurbished MacBook wasn't fully refurbished. Maybe it has issues that are unsolvable? Or is the problem with the Snow Leopard operating system?
What do I do now? Call Apple again. . . ?
Well, I can't call until Embarq, er, Centurylink gets the water out of the phone lines so the phone will stop buzzing/humming/whatever, so the DSL line will stop dropping the Internet connection (happened twice while I was creating this post) and so I'll actually be able to hear the person I'm talking to. They're supposed to fix the phone lines tomorrow.
It's always something.
Update: on the off-chance that it might be a keyboard decoder problem, as one of my fellow bloggers/Facebook buddies suggested, I unplugged the keyboard from the iMac, plugged it into the MacBook and tried to do a Pages document in Times New Roman. Same problems as the sample above. Changing the keyboard DIDN'T FIX the problem.
Another Update: Another online buddy thought I might have corrupted fonts. I went to Font Book to validate fonts, found some duplicates, and clicked the thingie that fixed the duplicates. DIDN'T FIX THE PROBLEM!
A bit of Googling confirmed that it's a SNOW LEOPARD PROBLEM. Check out these two discussions:
"Altered Font Spacing Crippling for Designers"
"Major Font Problems in Snow Leopard!"
~
posted by Becky Mushko | 3:40 PM
1 Comments:
Becky, you lived through Hell's Kitchen, and now this. Egad! Could it be your printer acting up? Or maybe too many big cats, i.e. Snow Leopard, etc., are involved. Maybe if you can fix the Snow Leopard, you'll be fine. I hope so.
Post a Comment
<< Home